Services - Cartref Ni Ltd

The best support for your loved ones

Cartref Ni supports adults, mainly with learning disabilities, to be as independent as possible, fulfil their potential, live their dreams and be part of their community across Conwy, Denbighshire and Flintshire. With over 30 years experience we believe in living as well as caring; as a charity we reinvest any profit into our services, making a positive difference to the lives of the people we support. Cartref Ni specialise in providing excellent support services, enabling vulnerable adults to live active, independent and fulfilling lives in their own homes.

A Person-Centred Approach

We believe in supporting each person in a person-centred way that promotes independence whilst maintaining and developing positive relationships with family, friends, work colleagues, and the local community. We do this by understanding what matters to the person, and then providing the right support package to help them live their life as fully as possible.

The people we support may require guidance and assistance with a range of everyday tasks such as cooking, shopping, budgeting and cleaning. Our skilled staff have a wealth of experience in delivering person-centred support and provide a unique service to each person which is reviewed and adapted according to their needs, wishes and aspirations.

Cartref Ni has a dedicated team of experienced staff employed specifically for the individual in mind, involving them in the recruitment of their staff.

Registered with the Care Inspectorate Wales (CIW)

We provide supported living services on all aspects of day to day living to individuals with complex support needs including learning disabilities, physical disabilities, and sensory loss/impairment.

Where We Provide Support

Supporting people in their own homes across Conwy, Denbighshire and Flintshire

We provide supported living services across North Wales in the counties of Conwy, Denbighshire and Flintshire. Accommodation is usually provided via a housing association, who act as Landlord, and maintain the property to the required standard. Each person that we support has a Tenancy Agreement with the housing association and our support workers help them to understand their rights and obligations as Tenants. Occasionally, accommodation is owned by a private individual or group. Once again, we would support them with all the responsibilities towards the house, in conjunction with relatives or the local authority.

“Delivering over 4000 support hours per week.”

Family Testimonial

“I would also like to say how grateful we are to all the staff (past and present) at Cartref Ni for all the care and support they gave my brother. It is truly deserving that your staff are nominated and win awards in the Welsh Care Awards and that their dedication and hard work is recognised. Your staff were absolutely wonderful and did go above and beyond at times.”

People we support, feedback

“The staff are my best friends. The best thing to happen to me, to get me in this house and Cartref Ni I love you all.”

People we support, feedback

“It’s having the same faces, we know they know us as Individuals, the same staff from 5 years ago. Great team, we have lots of fun together.”

External partner feedback

“Staff provide a good service and invest into the support provided to the tenant, from observations staff always seem professional, work well together even though they may be supporting different tenants needs.”